{"id":55371,"date":"2024-07-01T13:49:41","date_gmt":"2024-07-01T11:49:41","guid":{"rendered":"https:\/\/smartink.pro\/eu\/?p=55371"},"modified":"2024-07-01T13:49:56","modified_gmt":"2024-07-01T11:49:56","slug":"if-you-are-facing-a-altered-or-cloned-ink-error-for-hp-printers","status":"publish","type":"post","link":"https:\/\/smartink.pro\/eu\/if-you-are-facing-a-altered-or-cloned-ink-error-for-hp-printers\/","title":{"rendered":"If you are facing a \u201cAltered or cloned ink\u201d Error for HP printers"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_gallery interval=&#8221;3&#8243; images=&#8221;119069&#8243; img_size=&#8221;600&#215;350&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;119068&#8243; img_size=&#8221;600&#215;350&#8243;][\/vc_column][vc_column][vc_column_text]If you see the error message <strong>&#8220;Altered or cloned cartridges,&#8221;<\/strong> it means your printer is designed to prevent compatible cartridges from functioning, and unfortunately, there is no way to bypass this restriction.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"63\">\u200e<\/p>\n<p data-renderer-start-pos=\"63\">\u200e<\/p>\n<p data-renderer-start-pos=\"63\">\u200eIf your printer <strong>is connected to HP plus<\/strong> or <strong>has a small letter &#8216;E&#8217;<\/strong> at the end of the printer model &#8211; it means that your printer requires <strong>only the original ink<\/strong>.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;119070&#8243; img_size=&#8221;500&#215;250&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3 id=\"How-to-Check-if-You-Have-I-Activated-HP+-on-Your-Printer\" data-renderer-start-pos=\"463\">How to Check if You Have I Activated HP+ on Your Printer<\/h3>\n<p>&nbsp;<\/p>\n<p data-renderer-start-pos=\"521\">When you open the HP Smart App, look for the HP icon. If you notice a &#8216;+&#8217; symbol on an orange background next to this icon, it indicates that you have HP+<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;119072&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"685\">Or you can check it by the serial number:<\/p>\n<p><strong data-renderer-mark=\"true\">Step 1: Find the Serial Number (S\/N)<\/strong><\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"768\">Look for your printer&#8217;s serial number. It&#8217;s usually on a sticker on the back of the device.<\/p>\n<\/li>\n<\/ul>\n<p data-renderer-start-pos=\"863\"><strong data-renderer-mark=\"true\">Step 2: Go to the HP Warranty Check Tool<\/strong><\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"907\">Visit <span style=\"color: #0000ff;\"><a class=\"cc-1rn59kg\" style=\"color: #0000ff;\" title=\"https:\/\/support.hp.com\/us-en\" href=\"https:\/\/support.hp.com\/us-en\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\">HP Customer Support<\/a><\/span>, then scroll down and click &#8220;Check Warranty Status&#8221;<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;119073&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"996\"><strong data-renderer-mark=\"true\">Step 3: Enter Serial Number<\/strong><\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"1027\">Input your printer&#8217;s serial number into the designated field, then click<strong data-renderer-mark=\"true\">&#8220;Submit&#8221;<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;119074&#8243; img_size=&#8221;950&#215;450&#8243; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"1119\"><strong data-renderer-mark=\"true\">Step 4: Check the Warranty<\/strong><\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"1149\">Look at the <strong data-renderer-mark=\"true\">&#8220;Service type&#8221;<\/strong> listed. If it says 2 years instead of 1, it means HP+ is activated on your printer. For HP+ enabled printers, it might show <strong data-renderer-mark=\"true\">&#8220;HP 2YR STD EXCHANGE \u2013 HP+&#8221;<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><em data-renderer-mark=\"true\">Also, you can watch a <\/em><span style=\"color: #0000ff;\"><a class=\"cc-1rn59kg\" style=\"color: #0000ff;\" title=\"https:\/\/www.youtube.com\/watch?v=bneAn2d3GyM\" href=\"https:\/\/www.youtube.com\/watch?v=bneAn2d3GyM\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\"><em data-renderer-mark=\"true\">video here <\/em><\/a><\/span><em data-renderer-mark=\"true\">\u2018&#8217;How to Check if You Have I Activated HP+ on Your Printer\u2019&#8217;<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong data-renderer-mark=\"true\">This means you&#8217;re restricted to using original HP ink cartridges and can&#8217;t use cheaper third-party ones. There is no way to bypass this restriction.<\/strong><\/p>\n<p><strong data-renderer-mark=\"true\">In this case, the best option would be to return the compatible ink to Amazon.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_gallery interval=&#8221;3&#8243; images=&#8221;119069&#8243; img_size=&#8221;600&#215;350&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;119068&#8243; img_size=&#8221;600&#215;350&#8243;][\/vc_column][vc_column][vc_column_text]If you see the error message &#8220;Altered or cloned cartridges,&#8221; it means your printer is designed to prevent&#8230;<\/p>\n","protected":false},"author":33358,"featured_media":119285,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2041,2040],"tags":[],"yst_prominent_words":[],"class_list":["post-55371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/posts\/55371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/users\/33358"}],"replies":[{"embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/comments?post=55371"}],"version-history":[{"count":0,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/posts\/55371\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/media?parent=55371"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/categories?post=55371"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/tags?post=55371"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/smartink.pro\/eu\/wp-json\/wp\/v2\/yst_prominent_words?post=55371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}