[vc_row][vc_column width=”1\/2″][vc_gallery interval=”3″ images=”119053,119054″ img_size=”600×370″][\/vc_column][vc_column width=”1\/2″][vc_column_text]<\/p>\n
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After installing the cartridges, there may appear blinking lights, and a computer screen may display one of the following errors or messages:<\/p>\n
One or both ink cartridges are not compatible with the printer.<\/strong><\/p>\n<\/li>\n One or both ink cartridges still have the protective tape on the nozzles.<\/strong><\/p>\n<\/li>\n One or both ink cartridges are defective.<\/strong><\/p>\n<\/li>\n A problem has occurred with one or both ink cartridges.<\/strong><\/p>\n<\/li>\n<\/ul>\n <\/p>\n Follow this step-by-step guide to resolve the problem and resume printing:<\/u><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=”NOTE” color=”sky” style=”dotted” border_width=”5″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”2\/3″][vc_column_text]\u200eConfirm the new cartridge is compatible with your printer model. Using an incompatible cartridge can lead to errors. Double-check the cartridge model number against the printer’s specifications.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”sky” style=”dotted” border_width=”5″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Follow these steps to ensure that the ink cartridges are inserted correctly.<\/p>\n If the printer is off, press the Power button to turn it on.<\/p>\n<\/li>\n Open the ink cartridge access door. Wait until the carriage moves to the center of the printer and becomes idle and silent before proceeding.<\/p>\n<\/li>\n Press down on the ink cartridge to release it, then carefully pull it out of its slot.<\/p>\n<\/li>\n<\/ol>\n CAUTION: Avoid touching the copper-colored contacts or the ink nozzles to prevent clogs, ink failure, and poor electrical connections.<\/span><\/p>\n Remove any protective tape still present on the nozzles.<\/p>\n<\/li>\n<\/ol>\n CAUTION: Do not attempt to remove the copper electrical strip.<\/span><\/p>\n Hold the ink cartridge by its sides with the nozzles facing the printer and insert it into its designated slot. Ensure that the cartridge is placed correctly.<\/p>\n<\/li>\n Push the ink cartridge forward into its slot until it snaps securely into place.<\/p>\n<\/li>\n Repeat these steps to replace the other ink cartridge, if necessary.<\/p>\n<\/li>\n Close the ink cartridge access door.<\/p>\n<\/li>\n<\/ol>\n <\/p>\n If the error persists, proceed with the next step.<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Power on your printer and open the cartridge access door.<\/p>\n<\/li>\n Remove each ink cartridge. Inspect them for any signs of damage or debris.<\/p>\n<\/li>\n Gently clean the cartridges’ contacts using a soft, lint-free cloth. Be careful not to touch the ink nozzles.<\/p>\n<\/li>\n Reinstall the cartridges, making sure each one clicks into place.<\/p>\n<\/li>\n After reinstalling each cartridge, check the printer’s control panel to see if the error message has disappeared.<\/p>\n<\/li>\n<\/ol>\n <\/p>\n If the error clears after a specific cartridge is reinstalled, that cartridge may have been the cause. If the error persists, proceed with the next step.<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n A reset might be necessary if the error is still showing after checking for obstructions and ensuring the ink cartridges are clean and correctly installed.<\/p>\n Keep the printer turned on during this process.<\/p>\n<\/li>\n Unplug the power cord from the printer and the wall outlet.<\/p>\n<\/li>\n Wait 60 seconds. This pause is critical for a complete reset.<\/p>\n<\/li>\n Reconnect the power cord to the printer and a wall outlet (avoiding power strips or surge protectors).<\/p>\n<\/li>\n Turn on the printer and attempt a test print.<\/p>\n<\/li>\n<\/ol>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]By following these steps, you should be able to overcome the “Printhead flashing\/blinking lights”<\/strong><\/em> error. If these steps do not resolve the issue, please get back to Smart Ink customer service<\/a> <\/span>for additional help.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row][vc_column width=”1\/2″][vc_gallery interval=”3″ images=”119053,119054″ img_size=”600×370″][\/vc_column][vc_column width=”1\/2″][vc_column_text] \u200e After installing the cartridges, there may appear blinking lights, and a computer screen may display one of the…<\/p>\n","protected":false},"author":33358,"featured_media":-1,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6247,6246],"tags":[],"yst_prominent_words":[],"class_list":["post-123842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts\/123842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/users\/33358"}],"replies":[{"embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/comments?post=123842"}],"version-history":[{"count":0,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts\/123842\/revisions"}],"wp:attachment":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/media?parent=123842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/categories?post=123842"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/tags?post=123842"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/yst_prominent_words?post=123842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Please Check Cartridge Compatibility<\/em><\/strong><\/h3>\n
Step 1: Remove, Inspect, and Reseat the Ink Cartridges<\/u><\/strong><\/h2>\n
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Step 2: Cleaning and Reinstall the Ink Cartridges<\/u><\/strong><\/h2>\n
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Step 3: Resetting the Printer<\/u><\/strong><\/h2>\n
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