[vc_row][vc_column][vc_column_text]<\/p>\n
\u200e<\/p>\n
During printing, you might experience instances where some or all of your pages have poor print quality and printing horizontal\/vertical lines or printing just blank pages.<\/strong> [\/vc_column_text][\/vc_column][vc_column width=”2\/3″][vc_column_text]Confirm the new cartridge is compatible with your printer model. Using an incompatible cartridge can lead to errors. Double-check the cartridge model number against the printer\u2019s specifications.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”sky” style=”dotted” border_width=”5″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Print a test page by pressing the information button on your printer.<\/p>\n If the test print quality is poor, you’ll need to clean the printhead.<\/p>\n<\/li>\n If the test page prints fine, adjust the print settings as needed.<\/p>\n<\/li>\n<\/ul>\n To run a cleaning cycle, load plain white paper:<\/p>\n If your printer has a touchscreen or menus, go to Settings or Setup, find Tools or Printer Maintenance, and select an option to clean the page.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Step 1. On the printer display, scroll to get to a \u201cMenu\u201d and then click on the \u201cSetting\u201c icon<\/strong><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”119190″ img_size=”full” alignment=”right”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”119191″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Step 2. Scroll to \u201cPrinter Maintenance\u201d after clicking on the \u201cPrint Quality tools\u201c.<\/strong><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”119192″ img_size=”full” alignment=”right”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”119193″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Step 3. Choose \u2018Cleaning Page’, load the paper to the tray and click ‘Ok\u2019<\/strong><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”119194″ img_size=”full” alignment=”right”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”119195″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n Step 4. It will start a cleaning process that can take 2-3 minutes<\/strong><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=”119196″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]If the test page still shows defects after cleaning, the printhead might be severely clogged. To try to fix this, you can run up to two more cleaning cycles (the second cleaning is much deeper).<\/strong><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”119186″ img_size=”full” alignment=”right”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”119187″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n On Windows: Go to File > Print, then select Options, Printer Setup, or Preferences.<\/p>\n<\/li>\n On Mac: Use Spotlight to open Preview, then navigate to File > Print.<\/p>\n<\/li>\n<\/ul>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]By following these steps, you should be able to overcome the problem with bad quality printing<\/strong><\/em>. If these steps do not resolve the issue, please get back to Smart Ink customer service<\/a><\/span> for additional help.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][\/vc_row][vc_column][\/vc_column][vc_column_text]<\/p>\n I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p>\n [\/vc_column_text]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row][vc_column][vc_column_text] \u200e During printing, you might experience instances where some or all of your pages have poor print quality and printing horizontal\/vertical lines or printing…<\/p>\n","protected":false},"author":33358,"featured_media":119498,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6247,6246],"tags":[],"yst_prominent_words":[],"class_list":["post-124138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts\/124138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/users\/33358"}],"replies":[{"embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/comments?post=124138"}],"version-history":[{"count":0,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/posts\/124138\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/media?parent=124138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/categories?post=124138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/tags?post=124138"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/smartink.pro\/us\/wp-json\/wp\/v2\/yst_prominent_words?post=124138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nThis issue with your HP printer can immediately interrupt your printing tasks.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”119496″ img_size=”full” alignment=”right”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”119492″ img_size=”full”][\/vc_column][\/vc_row][vc_row][vc_column][vc_text_separator title=”NOTE” color=”sky” style=”dotted” border_width=”5″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text]<\/p>\nPlease Check Cartridge Compatibility<\/em><\/strong><\/h3>\n
This is for LaserJet<\/strong> printers such as HP LaserJet Pro Printers, HP LaserJet Enterprise Printers, HP LaserJet Multifunction Printers (MFPs<\/strong>):<\/h3>\n
1. Use the cleaning mode for the cartridges.<\/strong><\/h3>\n
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2. Make sure your printer settings are correct for your job:<\/strong><\/h3>\n
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