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EU
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Contact Customer Care Team to get live assistance!
Talk: Chat 👍
Talk: Email: [email protected]
Phone: +44 (208) 089-18-77
Facebook: Smart Ink
Facebook: 
WhatsApp: +1 (929) 999-17-28
WhatsApp: ⏰ Service Hours: 24/7
All prices are VAT inclusive. If you need the VAT invoice, please contact our support team.
Company name: MyFactoryHub OÜ
Head office: Tuukri tn 19-216, Tallinn city,
Harju county, 10120, Estonia
Smart Ink™ is a registered trademark.
Have questions?
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Some facts about our team:
There are 8 of us covering the entire day, including weekends. We work 24/7 for you.
Our average first response time is 30-60 seconds for live chat, 1-2 minutes for calls, and 5 minutes for emails.
The average call or chat duration is 10-15 minutes from the first reply to the resolution.
Each of our agents has everything necessary to resolve your issue immediately on the first attempt, without escalation or waiting for solutions in 90% of cases.
Chat or email are the best options for contacting us since you can share the necessary diagnostic information, including a photo of the error or test print. Then, we can provide you with the required instructions or solutions in the most convenient way.
Customer Care Team 👨🏻🚀
